Politique de confidentialité

1. TurboAbonnés

Series Eight creates websites, identities & e-commerce stores. Our focus is finding the perfect alignment between design, customer experience and technology. The Series Eight website is operated by Series Eight Ltd. (Referred as “Series Eight”, “we”, “our”, “us” in this, Privacy Notice)
Series Eight is a private limited company registered in England and Wales under company number 07804092 and we have our registered office at 7 Heston Street, London, SE14 6TT. We are registered with the Information Commissioner's Office (the ICO) with registration number ZB313062.
We have therefore developed this privacy notice to inform you of the data we collect, what we do with your information, what we do to keep it secure as well as the rights and choices you have over your personal information.
Throughout this policy we refer to Data Protection Legislation which means the Data Protection Act 2018 (DPA2018), United Kingdom General Data Protection Regulation (UK GDPR), the Privacy and Electronic Communications (EC Directive) Regulations 2003 and any legislation implemented in connection with the aforementioned legislation. Where data is processed by a controller or processor established in the European Union or comprises the data of people in the European Union, it also includes the EU General Data Protection Regulation (EU GDPR). This includes any replacement legislation coming into effect from time to time.

2. What personal data do we collect and when?

The type of personal information that we will collect from you, and you voluntarily provide to us on this website or as part of a service or product we provide to you may include some or all of the following:
Identity Data includes first name, maiden name, last name or similar identifier, title, date of birth and gender. (Business owners/ sole traders/ partnerships)
Contact Data includes billing address, email address and telephone numbers.
Financial Data includes bank name, sort code and account number, payment card details, VAT number. Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this site.
Profile Data includes any purchases or orders made by you, your interests, preferences, feedback, and survey responses. Usage Data includes information about how you use our site, products, and services.
Marketing Data includes your preferences in receiving marketing from us and our third parties and your communication preferences. Communications Data including emails, telephone calls and post which you receive from us or send to us, and your preferences in receiving information and being contacted by us.

3. Why and how we use your personal data

We use your personal data to provide the features of the website and the services you request
When you use our website or platform, we will use your personal data to provide the requested product or service. For example, if you make an enquiry on our website, or participate in an event or promotion, we will use the contact information you give us to communicate with you about the enquiry, event, or promotion. If you book a meeting using our meeting scheduler we will use the contact details provided to set up the meeting.
We use your personal data to establish you as a Series Eight customer
If you sign an agreement to become a Series Eight customer, we will need to collect and verify information about you and other relevant individuals to set up our products and services for you, including to provide you with support, onboarding, and integration to our platform or services.
To operate, improve and maintain our business, products and services
We use the personal data you provide to us to operate our business. For example, when you make a purchase, we use that information for accounting, audits, and other internal functions. We may use personal data about how you use our products and services to enhance your user experience and to help us diagnose technical and service problems and administer our website.
To Communicate Information about our Products, Services, Events and for Other Promotional PurposesWhen you consent, we will send you marketing communications and news concerning Series Eight products, services, events, and other promotions.  You can opt-out at any time after you have given your consent.
If you are an existing customer of Series Eight (for example, if you are a service user), we may use the contact details you provided to send you marketing communications about similar Series Eight products or services, where permitted by applicable law (unless you have opted out).
To Protect Our or Others'; Rights, Property or Safety
We may also use personal data about how you use our website to prevent, detect, or investigate fraud, abuse, illegal use, violations of our Terms of Use, and to comply with court orders, governmental requests, or applicable law.

4. Using your personal data: the lawful basis and purposes

To process your personal data, we rely on certain lawful basis, depending on how you interact with our website, platform, or services. If we do process your personal data, we may use one or more of the following lawful basis for processing:
As necessary to perform our contract with you for the relevant product, or service, including:
1. To take steps at your request prior to entering into it
2. To decide whether to enter into it
3. To manage and perform that contract
4. To assess credit risk
5. To update our records; and
6. To trace your whereabouts to contact you about your account and recovering debt
As necessary for our own legitimate interests or those of other persons and organisations, including:
1. Governance, accounting, managing, and auditing our business operations
2. To search at credit reference agencies if you as an individual are over 18 and to confirm your identity
3. To monitor emails, calls, other communications, and activities on your account, product, or service
4. For market research, analysis and developing statistics
5. To send you marketing communications, including automated decision making relating to this
6. To identify and contact potential customers using publicly available information and internal insight; and
7. To monitor your or their transactions to assess credit risk, and for the detection and prevention of crime.
As necessary to comply with a legal obligation, including:
1. When you or any of your related persons exercise available rights under data protection law and make requests
2. For compliance with legal and regulatory requirements and related disclosures
3. For establishment and defence of legal rights
4. For activities relating to the prevention, detection, and investigation of crime
5. To verify your or any of your related persons' identity, make credit, fraud prevention and anti-money laundering checks; and
6. To monitor emails, calls, other communications, and activities on your account, product, or service.
Based on your consent, including:
1. When you request us to disclose your or any of your related persons' personal data to other people or organisations, such as a person or company handling an account or project on your behalf, or otherwise agree to disclosures
2. When we process any special categories of personal data about you or your related persons at your request (e.g., your or any of your related persons' racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, data concerning your health, sex life or sexual orientation); and
3. To send you marketing communications where we've asked for your consent to do so. You are free at any time to change your mind and withdraw your consent.

5. Sharing of your personal data

We do not sell your personal data.
We may share your personal data with other organisations in the following circumstances:
1. If the law or a public authority says we must share the personal data (Government bodies and agencies in the UK, e.g., the Financial Conduct Authority, the Information Commissioner's Office
2. If we need to share personal data to establish, exercise or defend our legal rights (this includes providing personal data to others for the purposes of preventing fraud and reducing credit risk)
3. External sources of publicly available information such as Companies House, Dun and Bradstreet and credit reference agencies
4. Payment systems (e.g., Visa or Mastercard) and correspondent banks, who may transfer such personal data to others, as necessary to operate your service and for regulatory purposes, to process transactions, resolve disputes and for statistical purposes.
5. We use data processors who are third parties who provide elements of services for us. We have Data Processor Agreements in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us or further sub-processors who must comply with our Data Processor Agreement. They will hold your personal data securely and retain it for the period we instruct.
6. Series Eight entities for the purposes and under the conditions outlined above. This includes Series Eight Ltd, its subsidiaries, and affiliated companies.
7. We may also transfer personal data we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganisation, spin-off, dissolution, or liquidation).